- Shipping is free for orders over R1000, excluding bulky goods with a length of over 80cm or weight of 7kg.
- Shipping costs are calculated based on shipping location and combined order volume/weight.
- Orders before 3 pm are generally dispatched the same day, alternatively, they will be dispatched next day from our Pretoria warehouse.
- Generally, items are delivered within 3 – 5 working days for metro areas Deliveries to remote country areas may take up to 7 business days. If your delivery is urgent, please contact us and we can arrange express shipping (fees apply)
- Upon completion of your purchase, our team will organise for your product to be dispatched as a priority. We will notify you via email when your product is dispatched and provide you with the tracking details.
- Multisport Zone SA is committed to providing exceptional customer service and quality products. We endeavour to be the coolest online shop in South Africa – this means we make sure that all products listed on our website are currently in stock and pricing is true and correct. In the unlikely event that an ordered item isn’t available, or we are unable to fulfil your order, we will notify you within 2 business days to arrange a backorder, alternative product choice or a full refund.
To the maximum extent permitted by law, we shall not be liable to you or to any other person for any loss or damage that may be suffered, as a result of any act or omission, whether negligent or otherwise, by or on behalf of utilised courier services, including Australia post in relation to the loss or damage to any parcel, including, but not limited to:
- where it is left at the delivery address in any location as requested pursuant to this Service;
- where it is left at a delivery address in a manner that is inconsistent with the delivery instructions specified in the request for the Service; or
- where it is not left at the delivery address and requires collection from a Post Office; except to the extent that such loss or damage as a direct result of our fraud or wilful misconduct